On 16 October the Slovenian I_HeERO partners Telekom Slovenije, Iskratel and URSZR will present eCall for HGV implementation in Slovenia. Representatives of rescue service will share their experiences in incidents involving HGV and explain how the information on the cargo could help them to act more efficiently. The event will take place at the Four Points by Sheraton Ljubljana Mons.

The presentation of the eCall service HGV will see the partners of the I_HeERO project (IRU Projects, Administration for Civil Protection and Disaster Relief, Telekom Slovenije, Iskratel) showcasing how Slovenia is prepared for the implementation of the service that has been set for April 2018 at the EU level. The Administration for Civil Protection and Disaster Relief that receives emergency calls through the notification centre will be showcasing the work environment of an agent who receives such a call, tailored to HGVs, by displaying a connection to the cargo list. Various stakeholders who take part in such interventions (road maintenance, the fire brigade, emergency medical technicians) will explain the advantages this new service brings and how it makes their job easier and safer for them.

There will also be a demonstration of the eCall service for HGV with an example that will showcase how such an emergency call works, which data the agent at the 112 Notification Centre receives and how they receive it, and how further communication and coordination happens, as well as the path of the intervention in collaboration with appropriate stakeholders.


A truck carrying a dangerous substance has overturned on the road between Trojane and Vransko. The substance has begun leaking from the overturned tank, but we do not know what it is, as the sign with the designation of the cargo on the trailer is not visible. The road to Celje is blocked, and the undetermined liquid is seeping across the edge of the road. The Celje Regional Notification Centre first takes the eCall, automatically triggered by the overturned vehicle. The data the operator sees include the location of the accident, the transport route, and what the truck was carrying. The cargo includes hazardous substances, and this is taken into account when sending rescue teams.